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Privacy policy

GameDuell Privacy Policy

GameDuell takes data protection seriously and respects your privacy. In this overview we inform you about which data we collect within the scope of our online offer and how we process this data in a simple and understandable way. You will find a detailed description of data processing in our data protection declaration.

Which data do we collect from you?

We collect the following data to provide our services on the website:

  • Data collection

    Player name, e-mail address, IP address, message whether the retrieval was successful.

    We collect this data within the framework of legal regulations and process it for mutual, proper contract fulfilment.

    In the event that we wish to process or use your personal data for other purposes and there is no legal permission to do so, we will ask for your consent in advance.

  • Cookies and website optimization

    In order to provide our services to your full satisfaction, we use cookies and tracking services to create anonymous or pseudonymous user profiles.

    The evaluation is carried out in such a way that it is not possible to draw conclusions about you as the user. This data is only stored temporarily until evaluation and then permanently deleted.

    You can object to the creation of the user profiles at any time. Furthermore, you can set your browser so that no cookies are stored, or they are deleted at the end of the internet session.

    Please note, however, that in this case you may not be able to use all functions of our website.

How do we collect the data?

The data is collected either automatically when you visit the website or use our services, or through your own entries on our website or by use of cookies and pixels.

What do we use your data for?

  • For the provision of the website and fulfillment of the contractual services
  • To administrate your contract and your player account
  • To create pseudonymized user profiles for advertising, improvements of our services and customer surveys - unless you object to this
  • For fraud and misuse detection

Will your data be passed on to third parties?

As far as we are legally obliged, your data will be transferred to state authorities in case of legitimate inquiries.

How do we protect your data?

Your data is protected electronically, technically, contractually, and administratively against misuse and loss through various measures. We use security techniques (e.g. SSL encryption, cryptography) to protect your data against access by unauthorized third parties.

When will my data be deleted?

We store your data only as long as it is necessary to fulfil the above-mentioned purposes or until you object to the data processing. Thereafter, the data is deleted or blocked if the deletion is not contrary to legal regulations or justified interests.

What are your rights?

We would like to inform you that you have a free-of-charge right of information about your stored data as well as a right to correction, deletion or blocking of data and objection and data portability at any time.

Please also contact dataprotection@gameduell.com for further information or for the assertion of revocation rights.

You also have the right to appeal to the regulatory authority.

Contact

If you have any further questions, please do not hesitate to contact us. Please send an e-mail to dataprotection@gameduell.com or contact our data protection officer directly.

Mrs. Berit Schubert

DataSolution Thurmann GbR
Datenschutz und Compliance

Telefon: +49 (0) 3378 - 205729
Telefax: +49 (0) 3378 - 205728
E-Mail: b.schubert@datasolution-thurmann.de
Web: www.datasolution-thurmann.de



Detailed Data Protection Declaration

1. What information do we collect from you and what is it used for?

We collect and store personal data on our website and in our apps in order to offer you the best possible service. "Personal information" is information about you that can be used to identify you. We collect the following data:

Player name, e-mail address, IP address, message whether the access was successful.

We collect this data within the framework of legal regulations and process it for mutual, proper contract fulfilment.

Interactions - Each time you interact with our service, we collect and store the details of your interaction.

Communication - We reserve the right to store communications, including fax, mail, and e-mails sent to us. We may also store communications such as emails from customer service to you. This data will be deleted after a specified period of time.

Mobile User ID - Mobile user ID are numbers that are automatically assigned to your device and, if linked to other individually identifiable information, can be considered personal information. Your mobile user ID information will only be used for our internal tracking and marketing purposes.

Use of cookies

Cookies are small text files that are stored on your computer. In order for us to provide you with the best possible service on our website and in our apps, your browser must accept cookies, as these are essential for website administration and security.

We do not use cookies to collect individually identifiable information or to collect non-personally identifiable information using a cookie combined with a personal identifier.

Session cookies: These are cookies that are only stored on your computer for the duration of an internet session and are required for transactions (e.g. for processing a purchase). They only contain a transaction ID.

Persistent cookies: These serve the recognition of visitors on our website and are stored for future sessions.

You have the option of setting your browser so that these cookies are not stored in the first place or so that the cookies are deleted at the end of your Internet session. Please note, however, that in this case you may not be able to use all functions of our website.

Website analysis

Google Analytics

For the analysis of the use of our website we use the web analysis service "Google Analytics" of Google Inc. ("Google"). This service uses cookies for this purpose. The information generated by the cookie about your use of this website is transferred to a Google server in the USA and stored there.

Anonymization: We would like to point out that on the GameDuell website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymous collection of IP addresses (so-called IP masking).

On our behalf, Google uses this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services relating to website and internet use.

The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Further information can be found on this Google website or under the general information on Google Analytics and data protection.

Opt out: You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link.

User surveys / User feedback

Survey Monkey

For customer surveys we use the services of Survey Monkey, Europe UC 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.

Survey Monkey's privacy policy can be found here.

Your data will not be passed on to third parties.

Participation in customer surveys is voluntary. Should personal data be transmitted to the provider, we will inform you in advance.

2. Where is the data processed?

In general, your data will be processed in the Federal Republic of Germany. However, the use of different service providers can also lead to processing in and outside Europe. If this is the case, sufficient contractual agreements and guarantees have been made to ensure data processing within the legal framework.

3. Will data be passed on to third parties?

In specific cases we are legally obliged to transmit data to a requesting government authority.

We will not pass on any further data to third parties unless you have given your express consent. In order to be able to offer you our service in the best possible way, we use service providers who work on our behalf, among other things. If this is the case, appropriate agreements for order processing have been concluded with the service providers.

4. How is my data protected?

Your data is protected electronically, technically, contractually and operationally against misuse and loss through various organizational and technical measures. We use security techniques (e.g. SSL encryption, cryptographic procedures) to protect your data against access by unauthorized third parties.

You use our services by choosing a pseudonymous player name.

5. When will my data be deleted?

We store your data only as long as it is necessary to fulfil the above-mentioned purposes or until you object to the data processing. Thereafter, the data is deleted or blocked if the deletion is not contrary to legal regulations or justified interests. There is a well-founded interest, for example, in asserting, exercising, or defending legal claims or in avoiding fraud cases, i.e. for your protection.

The data are used in anonymous form for evaluations and statistics.

6. What are my rights?

We would like to inform you that you have a right to free information about your stored data as well as a right to correction, deletion or blocking of data and objection and data transferability at any time. Please also contact us for further information or for the assertion of revocation rights: dataprotection@gameduell.com You also have the right of appeal to a supervisory authority.

7. Protection of minors

This service is intended for adult users. We have no content aimed at children nor young people. As a result, we do not knowingly collect personal information from children under the age of 13. However, we advise all visitors to our website under the age of 13 not to disclose or make available any personal data to our service. In the event that we discover that a child under the age of 13 has provided us with personal data, we will delete the child's personal data from our files to the extent technically possible.

8. Changes to the data protection declaration

By using this service, you agree to this privacy policy. We reserve the right to change, update, or amend this data protection declaration at any time. Any revised Privacy Policy applies only to personal information collected or amended after the effective date of the revised Privacy Policy.

9. Contact

This compliance with the voluntary commitment to data protection is (continuously) monitored by us. In this respect, we also take our obligation to observe data protection seriously. If you have any further questions, please do not hesitate to contact us. Please send an e-mail to dataprotection@gameduell.com or contact our data protection officer directly.

Mrs. Berit Schubert

DataSolution Thurmann GbR
Datenschutz und Compliance

Telefon: +49 (0) 3378 - 205729
Telefax: +49 (0) 3378 - 205728
E-Mail: b.schubert@datasolution-thurmann.de
Web: www.datasolution-thurmann.de